HCM Support for Your Peace of Mind

PDS is dedicated to providing the best possible maintenance and support available. We pride ourselves on our consistent achievement in the areas of maintenance and support. Our Customer Support division is completely dedicated to the day-to-day needs of our clients.

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HCM Support That Goes Beyond What’s Expected

Our support service aims to give you peace of mind. PDS goes to great lengths to care for our clients. We believe in intimate, one-on-one relationships between our service team and our clientele. We are obsessed with solving your problems. Our support includes:

  • Direct access to our support staff
  • Free educational product and technical videos
  • Informative demos throughout the year
  • "Click-and-download" tax compliance updates
  • "Click-and-download" enhancements and updates (VistaFresh)

With PDS support, you'll also get:

  • Online support tracking
  • Online technical assistance
  • PDS user group membership
  • Toll-free support calls:
    8:30 a.m. until 8 p.m., Monday through Thursday (Eastern Time)
    8:30 a.m. until 5 p.m., Friday (Eastern Time)
    24/7 Emergency Support

What Our Customers Say

“PDS provides regular updates to Vista, whether tax-related or the latest regulation changes to the Affordable Care Act. PDS customer service is second to none. Representatives can be contacted by phone or email with quick responses to resolve any question or issues that might arise.”

Amitai Levin, Tender Touch Rehab Services

Want to Know More About PDS Support?

We're ready to talk to you.

Contact PDS Today