PDS is dedicated to providing the best possible maintenance and support available. We pride ourselves on our consistent achievement in the areas of maintenance and support. Our Customer Support division is completely dedicated to the day-to-day needs of our clients.
- What is included in PDS Support?
- Direct access to our Support staff
- Free educational product and technical videos
- Informative webinars throughout the year
- “Click-and-download” tax compliance updates
- “Click-and-download” enhancements and updates (VistaFresh)
- Online support tracking
- Online technical assistance
- PDS User Group membership
- Regular newsletter articles written by your peers
- Toll-free support calls:
8:30 AM until 8:00 PM, EST – Monday through Thursday
8:30 AM until 5:00 PM, EST – Friday
24 x 7 Emergency Support